SERVICE AUDIT • SERVICE BLUEPRINT • RESEARCH PLAN

Analyzing the customer experience for CRED Store

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RESEARCH • DATA ANALYSIS • SERVICE BLUEPRINT

Reimagining meal-kits for Blue Apron's student market

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UX DESIGN • MARKET ANALYSIS • UI DESIGN

Redesigning State Bank of India's flagship Yono app

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RESEARCH • PROJECT MANAGEMENT • PRODUCT

Solving WFH fatigue for Zendrive's remote employees

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RESEARCH • UX DESIGN • UI DESIGN

Simplifying the collaborative experience for SCADpro

SERVICE DESIGN • UX DESIGN • UI DESIGN

Connecting the physical and digital world for Pudgy Penguin

ORGANIZATIONS I'VE WORKED WITH:

Allstate • Bosch • Brigade Group • Coca-Cola • Curry It • De Profundis • Dotdash Meredith • Edvo • GoGlocal • Government of Pune • Gush Beauty • IBM • Infiware • Intentionally Designed Solutions • Jharkhand State Cricket Association • Johnnie Walker • Monte Baking Co • Organicana • Pudgy World • Qualcomm • SAP Labs • Service Design Network • Sony • Tata Tagra • Tata Consultancy Services • Udaan • Winvesta • Xiaomi • Z Ventures • Zendrive

I'm Yash Jain - a Service Designer bringing insight, strategy and design to build delightful products and services that are customer-desirable, technology-feasible and business-viable.

I have previously worked as a UX Designer and Art Director with tech startups and design agencies globally.

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